Write for readers

 

Audience Awareness – Write for Readers, Not Robots

Technical writing is never one-size-fits-all. Every document has a reader—and understanding them is key.

Steps to Know Your Audience:

• Define their experience level: Are they beginners or experts?
• Consider their context: What are they trying to do, and what’s at stake?
• Adapt your language: Avoid jargon unless your audience expects it.
• Cultural awareness: International audiences may interpret tone or icons differently.

Tip: Create user personas to keep your audience top-of-mind throughout the writing process.